This is an entry level professional position in the Professional Development and Resources (PD&R) department within the AIA’s Knowledge and Practice team. The primary functions of this position are to review continuing education courses submittals for approval and to provide administrative & project support for the PD&R team. This position reports to the Senior Director, Continuing Education Systems.
Overall duties and responsibilities include, but are not limited to, supporting the PD&R continuing education services and completing assigned projects and other duties as outlined below.
Continuing Education Systems
Work directly with Manager, Continuing Education Services (CES), on AIA continuing education course reviews and approvals.
Communicate with AIA Providers on AIA CES course approval status.
Serves as a point of contact for inquiries regarding CES guidelines and policies.
Provide customer support for CES products and services, including, but not limited to, AIA Transcripts, CES Discovery, CESed, and CES Provider Subscriptions.
Submit all Accounts Payables/Accounts Receivables for CES products and services, keeping detailed records of information and payment method.
Process all accounting vouchers in a timely manner adhering to AIA’s policies and procedures.
Track and maintain mandatory continuing education requirements data for all applicable state licensing boards.
Track, evaluate, and communicate progress for member continuing education audits.
Manage CES website content and supporting materials as well as social media platforms.
Handles other special projects as assigned including administrative support for team.
All members of the P&DR and Knowledge and Practice Teams
AIA departments and AIA Components
AIA CES Provider Network
Understanding of basic architecture topics and subjects. Strong attention to detail and ability to manage tasks proficiently. Success in prioritizing duties, retrieving information, tracking projects and maintaining schedules.
Must have strong customer service orientation and oral/written communication skills.
Ability to work independently with minimal supervision.
Intermediate level or higher skill set in using Microsoft Office, including expertise in Word, Excel, PowerPoint and Outlook. Knowledge with HTML and/or web page updating preferred. Prior experience in use of membership databases and social media. Effective proofreading skills. Experience in problem-solving.
BA or BS degree in architecture (or related field) or 1-3 years’ experience working in an architecture firm. Association experience as staff or volunteer preferred.
Additional Salary Information: Please include the desired salary with online submission