The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants. The Engineer is an active member of the Healthcare Environment: Technical Advisory Council (HE: TAC).
Healthcare Facilities Management experience with three to five years of progressive, leadership or supervisory experience, including experience in managing diverse multi-disciplinary teams of specialists.
Bachelor’s degree (Master’s Degree or equivalent preferred but not required) with recognized certification (i.e. CHFM, CFPS, CHSP).
Demonstrated customer service skills, including interpersonal skills related to effectively interacting with internal and external customers, sometimes in sensitive situations.
Demonstrated presentation and analytical skills.
Ability to assess educational needs and develop strategies to resolve.
Demonstrated ability to function well in a fast-paced, highly stressed and visible environment.
Strong computer skills preferred, including familiarity with databases, graphics, and word processing.
Must be able to lift 35 pounds
Must be able to climb stairs and ladders.
Must be able to travel at least 25% of work time on short notice.
About The Joint Commission
The Joint Commission is dedicated to helping health care organizations help patients. We realize our mission through the work our employees do every day to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant, and to working collaboratively with our fellow employees, health care organizations and other stakeholders. Everything we do, every survey or review we conduct, every interaction with the public, and every standard we set is done with the aim of helping our customers better serve their patients, residents and clients. We invite you to join our team of dedicated partners committed to creating a better experience for the patient.