The National Market Sector Leader – Retail/Mixed-Use: portfolio steward and market champion across the firm for assigned segments. The role serves to create business strategies in support of the portfolio mix, acting as a liaison to clients and external partners toward accomplishment of client satisfaction and RSP profitability and creating competitive position through long-lasting value.
Reports to: Senior Director of Retail Sector
Direct Reports: Total team: Average team size 30 (5 to 6 direct reports)
Other Key Relationships: Board of Directors
External Key Relationships: Clients, Developers, Professional Organizations
Position Location: Flexible; Currently Minneapolis, MN
Roles & Responsibilities
· Serve as a strategic RSP thought leader providing input regarding relevant market sector considerations and opportunities
· Demonstrated success in generating top and bottom line revenue/earnings – a demonstrated rainmaker
· Foster existing and potential client relationships to maximize value for RSP
· Effectively recruit, develop and retain a high performing team to meet short and long-term business needs
· Leverage strengths of team members and clarify/realign the team structure, roles and responsibilities to support the continued success of RSP
· Promote and engage teamwork/collaboration across RSP by coordinating and communicating across the Organization, ensuring well-orchestrated work efforts (Seller/Doer)
· Set expectations and manage performance of the team, providing regular mentoring, feedback and accountability to ensure that individual and organizational goals are met
· Demonstrate capability of developing innovative, creative and effective design solutions for a retail/mixed use market segment
· Provide leadership and oversight to the project and studio teams on design concepts and ideas from pursuit to completion of projects
· Develop and regularly monitor key sector trends for identification of business impacts
· Build organizational capacity to support market sector growth through networking and business development
· Demonstrates a holistic understanding of the project lifecycle and process controls valued by RSP
· Ensures that the studio/project team needs and goals are anticipated, planned for and met
· Develops strategic and operational ideas for improvements, including design delivery, project management and adoption of best practices for RSP
As a leader at RSP Architects the Retail/Mixed-Use Market Sector Leader is expected to demonstrate the following leadership competencies:
Alignment of personal values with firm values
Demonstrates a well-honed sense of judgment, and the highest levels of discretion and prudence. Adheres to the Firm’s core values and principles. Is widely trusted. Actively pursues excellence, professionalism and continuous improvement. Owns mistakes and seeks to learn from them.
Provides the information people need to know to do their jobs and to feel good about being a member of the team. Provides information so that decisions can be made effectively and accurately.
Vision for Market (External)
Applies broad knowledge and seasoned experience when addressing complex issues; recognizes interrelationships among issues and identifies the implications for other parts of the business; takes all critical information into account when making decisions; makes timely tough decisions; challenges status quo thinking and assumptions.
Possesses an established design reputation
Thinks broadly and can effectively chart a new development and strategy. Understands and manages the risks involved in leading change. Is appropriately hands-on and directs the organization to achieve results and prioritize effectively.
Knows how the business works. Knows the competition. Sees the business holistically rather than in silos. Is aware of how strategies and tactics work in the industry. Understands and accounts for long-term implications in planning and decision-making.
Relates well with people at all levels. Builds support and trust among peers and key stakeholders. Brings together different perspectives to create win-win solutions.
Builder of Practice
Demonstrates highly developed knowledge and leadership to do the job. Stays abreast of trends and industry changes, and appropriately applies knowledge throughout the organization. Translates organizational strategies and objectives into timely, accurate and actionable plans. Ensures that decision making is supported by logical, accurate reports and analyses. Models the ability to translate complex concepts or proposals for general understanding.
Foster Design and Quality
Ensures that industry and RSP standards are known and supported in all aspects of deliverables.
Able to effectively cope with change; flexible and adaptable as situations evolve. Capable of making decisions without having the total picture and can move on when plans need to change direct. Is not one dimensional in approach to any situation.
Creates a strong team atmosphere in which people work collaboratively to produce outstanding results. Fosters open dialogue. Defines success in terms of the whole team.
Education & Experience:
Bachelors or Master’s Degree in Architecture or closely related field
15+ years’ experience in a Principal/Studio Lead capacity – variety of project scales and complexities
Current professional registration
Ability to be licensed in multiple states
Experience in Retail, Mixed-Use, Hospitality sectors
Proven track record of maintaining client relationships and winning project pursuits
Robust leadership and mentoring skills – know when to lead, follow or get-out-of the way
Excellent communication skills – able to lead client and industry presentation skills as well as write for internal and external publication
Able to embrace and commit to RSP’s client-centric and employee owned culture
Interested candidates should submit current resume and cover letter outlining understanding of the position and their unique ability to be successful in the role.
Equal Opportunity Employer/Minorities/Females/Protected Veterans/Individuals with Disabilities
About RSP Archiects
Founded in 1978, RSP Architects is a leading architecture and planning firm, providing architectural design services; tenant improvement and workspace strategies; master planning; interior design; gaming layouts; facility management analytics; asset management; facility planning; and experience design. RSP serves a broad spectrum of clients and marquee brands across the retail, hospitality, corporate, government, healthcare, education, institutional, and science and technology industries.
Boasting an impressive reputation and strong history of growth, RSP has 350 employees and approximately $80M in revenue. Building Design+Construction ranked RSP #24 nationally amongst the largest architecture/engineering (AE) firms, as featured in the 2020 Giants 300 Report. The Firm is employee-owned and operates nationally and internationally with additional offices in Baltimore, MD; Phoenix, Arizona; Dallas/Ft. Worth, TX; Rochester, MN; Miami, FL; and Bangalore, India.
Core Values & Mission
RSP’s core values and mission serve as the guiding focus for the firm and its employees:
To become the world’s most client centric-design firm.
The quality of our w...ork and workplace are a manifestation of our spirit. The spark of our creativity, the warmth of our camaraderie, and the energy of our efforts are the heart of our life as a firm. We extend this spirit freely to all.
Excellence is a journey, not a destination. We are dedicated to the continual improvement of all that we do. We are committed to ongoing honest evaluation of ourselves and our work, which is the key toward excellence.
We look to the future with the insights gained from our past and present. We embrace change and accept the challenge of shaping our future to meet tomorrow’s needs. We strive for innovative vision derived from perceptive foresight. We pursue our vision with discernment, determination and care.
We see our work as a team effort, enhanced by our support and respect for each other. We acknowledge and value the diversity of contributions that enable our success. We are receptive to ideas of others and acknowledge different approaches to work and life beyond work. We are committed to open and honest dealings with each other as the path to mutual respect, accountability, and lifelong learning.
We will not compromise our values. We are honest, respectful, fair, trustworthy, and sincere in what we say and in what we do.
We strive to care for and wisely use all that is entrusted to us: our relationships, time, money, influence, talents, and environment. We seek to create lasting value in what we do. We are committed to sharing what we have with others and improving the world around us.